Shipping policy
Shipping Policy
We run two stores, and every item is made to order by our print partners. Our US store ships to the United States, Canada, Mexico, Central and South America and the Caribbean, and its orders are printed in the United States. Our European store ships to all 27 countries of the European Union plus Switzerland, Liechtenstein, Norway, Iceland, Turkey, Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia, Serbia, Ukraine, Moldova, Andorra, Monaco, San Marino, Vatican City, Gibraltar, the Faroe Islands and the Åland Islands. In the European store, tees and hoodies are printed in Germany and caps are embroidered in Europe. Pick where you're shipping to with the "Shipping to" selector on our site.
United States
- Processing time: 2-7 business days to print and prepare your order.
- Delivery time: 3-5 business days after your order ships, anywhere in the US.
- Shipping cost: a flat $4.99 per order, free on orders of $50 or more.
- Tracking: you'll get a tracking link by email once your order ships.
Canada, Mexico, Central and South America and the Caribbean
- Processing time: 2-7 business days to print your order in the United States.
- Delivery time: usually 1-3 weeks after your order ships, depending on the country.
- Shipping cost: what our print partners charge us, always shown at checkout before you pay. One item ships for $9.69 to Canada and $10.39 to the other countries, and each extra item in the same order adds about $4 to $4.40.
- Taxes and duties: prices don't include import taxes or duties. Your country may charge them on delivery, and the carrier may add a handling fee. These are paid by you.
- Tracking: you'll get a tracking link by email once your order ships.
European Union
- Processing time: 2-7 business days to print your order in Germany.
- Delivery time: 2-6 business days after your order ships, depending on the country.
- Shipping cost: depends on the country and on what you order, and is always shown at checkout before you pay. A T-shirt ships from about €3.50 to Germany and about €4.50 to most EU countries. A hoodie ships from about €5 to Germany and about €7 to most EU countries. Nordic and Baltic countries and Ireland cost a bit more. Each extra item in the same order adds a smaller amount.
- Taxes and duties: prices include VAT. Orders ship from Germany within the EU, so there are no customs or import fees.
- Tracking: you'll get a tracking link by email once your order ships.
Switzerland, Norway and other European countries outside the EU
- Processing time: 2-7 business days to print your order in Germany. Caps are embroidered in Europe.
- Delivery time: usually 3-10 business days after your order ships, depending on the country.
- Shipping cost: always shown at checkout before you pay. To Switzerland, Liechtenstein, Norway and Iceland a T-shirt ships from about €6.60, a hoodie from about €9.90 and a cap from about €9.50. To Turkey and the other countries a T-shirt ships from about €4.60, a hoodie from about €7.10 and a cap from about €9.50. Each extra item in the same order adds a smaller amount. Tees and caps are made by different partners, so they arrive in separate parcels, each with its own shipping cost.
- Taxes and duties: these countries are outside the EU, so prices don't include your country's import VAT or duties. Depending on the value of your parcel, they may be charged on delivery, together with a carrier handling fee. These are paid by you.
- Tracking: you'll get a tracking link by email once your order ships.
Since all products are made on demand, we can't guarantee delivery dates. Estimated times come from our print partners and may be longer around holidays. If a package gets lost, see our Refund policy.
Questions? Email info@ioftenfly.com.